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WELCOME TO CHATBOT PERFECTION

WHAT ARE CHATBOTS?

Chatbots in South Africa are automated programs that assist people on a website. They possess the ability to engage and influence visitors on a websites. There are many interesting functions a chatbot can perform; They can act as a guide and provide vital information for your website users, they can book appointments, influence decisions, direct users to special promotions, and much more.
CHATBOTS CAN INCREASE YOUR CONVERSION RATE BY 700%
Chatbots are known to improve your conversion rate drastically. Conversion rate is the action taken by a website user, such as a lead or a telephone call. Chatbots can increase conversions up to 700%. Spending money on traffic can be expensive, adding a chatbot gives you the best opportunity to make the most of your paid advertising budget.

BENEFITS OF USING CHATBOTS IN SOUTH AFRICA

CHATBOTS ARE FUN

Most people do not like completing contact forms, as they are common and boring. With our chatbots, we make the chatting experience fun, with cool or hilarious GIFS, interesting conversation, and anything to make our website visitors warm up to us 

CHATBOTS CREATE TRUST

Websites with chatbots will appear more professional and innovative in the market. With direct communication to the user, the chatbot can highlight important aspects of your business, reassure users about the quality of your services and products.

BOOK MEETINGS

Chatbots have the ability to arrange a meeting with a web visitors on your site. They can gather personal details such as names, numbers and email addresses. Our chatbots allow our web visitors to book appointments with time and date options available.

GUIDE USERS

Chatbots can guide web visitors to important pages of your website. They can offer your users special discounts offers for your products. They can influence your users to enter their email addresses in exchange for an gift, such as an eBook or a coupon.

COLLECT INFORMATION

They can collect important information about your website visitors with their consent. Your web visitors can use our chatbot to share their names, locations, email addresses and mobile numbers. The chatbot then will send the web visitors details to your email address.

DRIVE SALES

The more information you provide your website visitors, the more likely they will convert into customers. Chatbots can influence your web visitors by providing interesting business info, such as “free delivery” or “Special Discount” which will help drive sales on your site.

ESTABLISH A CONNECTION

People want to do business with people. Chatbots offer a great human-like experience as it interacts with web visitors in a charming and professional manner. Chatbots have the ability to make your users laugh, which activates positive emotions in the browsing users. Never forget the power of laughter.

OUR BOTS

ATTRACTIVE DESIGNS

Our chatbots are visually appealing and always compliment your websites background colours. The designs can contain human-like faces, animated faces, your staffs faces, or even your brand logo.

ATTENTION GRABBING

Our bots are displayed on the right- or left-hand side of your website and will make a “message” alert to grab the attention of the website visitor. The bot will display a hook message (eg- View our 50% off discount range) to entice the web user to click and interact with it.

SUPER-FAST RESPONSES

Our chatbots have laser-fast loading times. You don’t have to worry about the chatbot delaying the website or interfering with the loading speeds too. Our bots contain the most advanced, responsive software on the market today with lightning speed responses.

SERVER HOSTED

We host the chatbots on our servers, which reduces time loading and complications. In order to have the chatbot displayed on your website, you will have to download our plugin on your Wordpress site, or we will insert a snippet of code in the html section of your website.

OPTIMIZATION

We have analytics software which allows us to view and improve our conversations with visiting web users. This software shows us the entire conversation, and the point where the user left the conversation. We make constant small changes to optimize the bot to perfection.

NOTIFICATIONS

One of the most interesting aspects of chatbots is their ability to book meetings. Chatbots can gather all kinds of data from web visitors, and send it directly to your email. Chatbots will notify you immediately once someone has interacted with it, and inform you if your goal has been reached with the web visitor.

WHY OUR CHATBOTS ARE VITAL FOR YOUR SUCCESS IN SOUTH AFRICA

INFLUENCE DECISION                                       

•Chatbots can provide vital information about a business and its services to influence the decision.

•Chatbots can include images, GIFS, and Videos to make the chatbot experience fun and engaging.

• Chatbots are great for mentioning offers or discounts on your website.

• Chatbots can offer free eBooks or gifts to entice web users to sign up to your newsletter.

BOOK MEETINGS                                                

• Chatbots offer the option to book and schedule meetings with website visitors and managers.

• Chatbots allow your web users to specify the time and date the users would like to meet.

• Chatbots are great for booking appointments after-hours of work, where nobody can assist.

CAPTURE LEADS                                                 

• Chatbots are known to greatly improve conversion rates up to 800% by capturing leads.

• Chatbots can capture vital information of a customer such as their email address or phone number.

• Chatbots can offer a Call Button Option where they can call directly from the chatbot on their mobiles.

• Exit chatbots can offer web users discounts, if they try to leave your website without completing an action.

ACT AS A WEBSITE GUIDE                                 

• Chatbots can direct users to different pages of your website, as well as direct them to other websites too.

• Chatbots are great for exposing offers on your website and provide vital information about those offers.

• Chatbots improve navigation, which makes your website easier to browse and find offers, which improves the users overall experience.

FREQUENTLY ASKED QUESTIONS

HOW CAN A CHATBOT BENEFIT OUR BUSINESS?   
They can increase conversions up to 700% on your website. This allows you to make the most of your traffic from paid advertising campaigns such as Google ads and Facebook advertising.
WHY DO CHATBOTS WORK SO WELL?                    
People enjoy interacting with other people, instead of starring at a screen with blocks of texts. Our chatbots can be entertaining, even funny, which brings out positive emotions in our website users.
HOW MUCH DO YOUR CHATBOTS COST?
People enjoy interacting with other people, instead of starring at a screen with blocks of texts. Our chatbots can be entertaining, even funny, which brings out positive emotions in our website users. 

There are 2 costs with the chatbot:

A. Building cost of the chatbot (relevant to the size of the chatbot)
Between R1500- R10 000 once off.

B. Month-to-month cost (Hosting, Updates, Analytics, Optimization)
Between R1000- R2000 per month.
DO CHATBOTS DRIVE LOTS OF TRAFFIC?
No! Chatbots do not send traffic to your website, they influence and guide the traffic that arrives on your website. Think of chatbots as the sales representative of your website. They will inform web users of upcoming specials or promotions, and book appointments online if needed.
ARE CHATBOTS COMPATIBLE WITH ALL TYPES OF WEBSITES?
Yes, if you own a WordPress website, we will install a chatbot plugin on your site. For other websites, we will send you an code that you can insert in the HTML section of your site. If you do not know how to do this, we could assist you, or you could ask your web designer to do it for you.
WHAT TYPE OF INFORMATION CAN THE CHATBOT ASK FROM THE WEB USER?
The chatbot can request and obtain the following details from website users, and these include:

A. Name and Surname
B. Email Address
C. Phone Number
D. User Location
E. Date and Time
F. Uploaded Images
G. Uploaded Documents

Chatbots will ask the web visitor for this information, and not capture it automatically.
DO THESE CHATBOTS HAVE ARTIFICIAL INTELLIGENCE ABILITIES?
Our chatbots are extremely advanced bots, but do not integrate AI technology within them. In the near future, we will integrate our systems with AI so our chatbots have that as an added functionality.

CHATBOTS OVER LIVE CHAT

24 HOURS A DAY

Chatbots work around the clock and do not require holidays, sick or maternity leave. They work continuously and have the ability to book appointments during closed hours of your business. You can request a callback with a chatbot, and the chatbot will take down the web users’ details and email you all the clients info for the scheduled callback.

MULTIPLE REQUESTS

Chatbots work around the clock and do not require holidays, sick or maternity leave. They work continuously and have the ability to book appointments during closed hours of your business. You can request a callback with a chatbot, and the chatbot will take down the web users’ details and email you all the clients info for the scheduled callback.

AFFORDABLE

Chatbots work around the clock and do not require holidays, sick or maternity leave. They work continuously and have the ability to book appointments during closed hours of your business. You can request a callback with a chatbot, and the chatbot will take down the web users’ details and email you all the clients info for the scheduled callback.

THE FUTURE

Chatbots are growing and improving with time. The sooner you install a chatbot in South Africa, the more professional your business will appear, and the more engaging your site will be. Chatbots are extremely beneficial for businesses who want to make the most of their online traffic. Chatbots are designed and constructed with a goal in mind. The goal can be telephone calls, leads or even inquiries.

OTHER ONLINE MARKETING SERVICES

SEARCH ENGINE OPTIMIZATION

Search engine optimization is the process of improving your websites organic position on Google for specific keywords. These keywords will be targeted towards your industry and capture important clients interested in your services. SEO is a long term investment, it takes between 4-12 months to reach Page 1 of Google for targeted keywords, depending on several factors, which include:

1. The Competition
2. The Age of your website
3. The Condition of your website
SEO SERVICES

GOOGLE ADS

Google Ads is the process of paying Google to drive targeted clicks to your website from their search engine and partnering sites. When your advert appears on Google, every time someone clicks on your advert, you will pay for that click, regardless of what the user did next. This is called PPC (Pay-Per-Click). Our company has 10 years in setting up Google Ad campaigns and we have completed the 3 latest AI exams:

1. The Google Ad Search Certification
2. The Google Ad Display Certification
GOOGLE ADS 

GOOGLE MY BUSINESS

Our company will manage and improve your Google My business listing. We will first give you instructions on how to add us as a manager of your account. If you do not have an account, we will show you how to set one up. We will then optimize your Google My Business account, add regular posts and include a smart link building strategy to drive your website to the top of Google’s business directory. We have completed the latest Google My Business certification.

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